Hospitality

A great stay shouldn’t come with a search for signal.

A call from home. A message about dinner. A work conversation before checkout. Help guests use their phones comfortably throughout your hotel with indoor cellular coverage managed by InfiniG.

No Wi-Fi login. No extra app. Guests keep their existing mobile service.

The Challenge

Guests experience a dead zone as part of their stay.

“I can’t make a call from my room.”

A well-appointed room loses some of its comfort when a guest has to find another place to use their phone.

The front desk becomes the troubleshooting desk.

Explaining Wi-Fi calling settings takes time and may not resolve the guest’s problem.

Coverage varies across the property.

Guest rooms, interior restaurants, meeting spaces, and lower floors can present different challenges. A strong signal in the lobby doesn’t tell the whole story.

The new model

Make mobile coverage part of your guest experience.

InfiniG brings participating mobile providers’ service inside your hotel. Supported phones connect using the guest’s existing mobile subscription, without an additional app or Wi-Fi login.

Your guests keep using their phones as they normally would. InfiniG manages the network, coordinates mobile-provider activation, and monitors service performance.

Plan for the moments that matter.

Guest rooms and suites

Help guests stay in touch from the space where they expect to feel most comfortable.

Lobbies, lounges, and restaurants

Support the calls, messages, and mobile plans that accompany a day at your property.

Meeting and event spaces

Include expected attendance and mobile demand in coverage and capacity planning.

Back-of-house areas

Support approved mobile communications for property teams, vendors, and visiting contractors.

A Scalable managed service

Better visibility for your property team. A repeatable approach for your portfolio.

Give your team an operating partner.

InfiniG manages the cellular network after installation, with delivery and support responsibilities established for your property.

See beyond individual guest complaints.

InfiniG Insights provides visibility into network health and service performance to help your team understand where attention is needed.

Plan across properties.

Apply a common managed-service approach across your portfolio, with coverage designed for each hotel’s layout, construction, and guest demand.

Questions hotel teams ask

Cellular coverage for hotels and resorts, including guest Wi-Fi, phone compatibility, installation planning, and outdoor amenities.

Why add cellular coverage if our hotel already offers guest Wi-Fi?
Which hotel guests’ phones can connect to InfiniG indoor cellular coverage?
Can cellular installation be coordinated around hotel operations?
Can InfiniG extend hotel cellular coverage to pools, gardens, and other outdoor amenities?

Where are guests having trouble staying connected?

Tell us about your property, the spaces with weak service, and any upcoming renovation or portfolio plans. We’ll help you understand the options.